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The new health care paradigm

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Title:The new health care paradigm
Roles and competencies of leaders in the service line management approach
Authors:Guo, Kristina L.
Anderson, Dawn
LC Subject Headings:Leadership
Medical care -- United States
Date Issued:2005
Publisher:Emerald Group Publishing, Limited
Abstract:The purpose of this paper is to discuss the need for the service line management approach in health care. Service line management is increasingly utilized by US health care organizations as an innovative method for providing the needed stimulus to increase viability and profitability for the ailing health care sector. Design/methodology/approach - Using current literature, this study describes a paradigm shift from traditional health care management approaches to focus on the importance of a service line management approach with its specific emphasis on competencies of leaders. Research limitations/implications - Four essential competencies - conceptual, participation, interpersonal, and leadership - must be gained by leaders to bring about organizational growth. Practical implications - Health care managers must understand and practice these four key competencies to become effective health care leaders. Originality/value - This paper provides useful information on the need for the service line management approach in health care.
Pages/Duration:9 pages
Rights:This article is © Emerald Group Publishing and permission has been granted for this version to appear here Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
Appears in Collections: Guo, Kristina L.

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