Please use this identifier to cite or link to this item: http://hdl.handle.net/10790/4372

Customizing Web-EOC Crisis Management Software to Facilitate Collaboration and Increase Situational Awareness: Advances in Business Resource Center (BRC) Design for Business Continuity Management

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Title: Customizing Web-EOC Crisis Management Software to Facilitate Collaboration and Increase Situational Awareness: Advances in Business Resource Center (BRC) Design for Business Continuity Management
Authors: Levy, Jason
Prizzia, Ross
Keywords: Business continuity
WebEOC
Vulnerability
Business resource center
Supply chain disruption
Issue Date: 31 Jul 2018
Publisher: Springer International Publishing AG
Citation: Levy J., Prizzia R. (2018) Customizing Web-EOC Crisis Management Software to Facilitate Collaboration and Increase Situational Awareness: Advances in Business Resource Center (BRC) Design for Business Continuity Management. In: Masys A. (eds) Security by Design. Advanced Sciences and Technologies for Security Applications. Springer, Cham. https://doi.org/10.1007/978-3-319-78021-4_14
Related To: https://doi.org/10.1007/978-3-319-78021-4_14
Abstract: The Hawai’i Emergency Management Agency embarked upon a project with the University of Hawai’i at West O’ahu to determine the best design and use of a Business Resource Center (BRC) to increase the disaster management collaboration among the public, private and non-governmental sectors. The visitor industry was identified as the first sector that will be engaged. The project includes five major tasks: creation of a BRC Annex and Standard Operating Guide; the development of a BRC WebEOC portal; the design of small businesses preparedness materials; the identification of emergency communications requirements; and emergency management outreach, training and exercises. This paper focuses on the second task listed above: development of a BRC WebEOC portal for effective disaster management collaboration, information sharing and situational awareness. This involves the design of data fields for the WebEOC crisis management system. Finally, focus groups in Hawaii are examined to learn more about current levels of disaster engagement, gaps in disaster information or services, and opportunities for increased success with disaster management through a central BRC. In general, there was a strong sense of support for the development of a collaborative BRC space for the public and private sectors. Investigations pertaining to business disruptions are undertaken with an emphasis on modeling, understanding and characterizing the complex causality that defines these incidents. In so doing this chapter uncovers creative, timely and important strategies improving business continuity management and disaster resilience in Hawaii.
Description: This book chapter is currently under a 24-month embargo by the publisher and will be publicly available after January 31st, 2020. Until that time, this book chapter is accessible only to UH users only.
Pages/Duration: 25 pages
URI/DOI: http://hdl.handle.net/10790/4372
DOI: 10.1007/978-3-319-78021-4_14
Rights: This book chapter is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use.
Attribution-NonCommercial-NoDerivs 3.0 United States
Appears in Collections:Prizzia, Ross
Levy, Jason



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