Guo, Kristina L.
Permanent URI for this collection
Browse
Browsing Guo, Kristina L. by Subject "Integrated delivery of health care"
Now showing 1 - 3 of 3
Results Per Page
Sort Options
Item Leadership processes for re-engineering changes to the health care industry(Emerald Group Publishing, Limited, 2004) Guo, Kristina L.As health care organizations seek innovative ways to change financing and delivery mechanisms due to escalated health care costs and increased competition, drastic changes are being sought m the form of re-engineering. This study discusses the Wader’s role of re-engineering in health care. It specifically addresses the reasons for failures in re-engineering and argues that success depends on senior level leaders playing a critical role. Existing studies lack comprehensiveness in establishing models of re-engineering and. management guidelines. This research focuses on integrating re-engineering and leadership processes in health care by creating a step-by-step model Particularly, it illustrates the four Es: Examination, Establishment, Execution and Evaluation, as a comprehensive re-engineering process that combines managerial roles and activities to result in successfully changed and reengineered health care organizations.Item Quality of health care in the US managed care system(Emerald Group Publishing, Limited, 2008) Guo, Kristina L.This paper aims to examine the issue of quality of care in the US managed care system and to compare state-level policies and programs. Specifically, it aims to describe five states which are making the most quality of care improvements. This study examines the literature to identify states' care quality rankings. Additionally, five state case studies are presented to illustrate various programs approach to quality. The paper finds that some states are better than others in their strategies to enhance quality of care. California, Florida, Maryland, Minnesota and Rhode Island are considered among the best. Thus, their programs are described. From a research perspective the study brings a renewed focus on various methods in which states invest to improve residents' quality of care. From a practical standpoint, since quality of care is an important topic and interesting to all stakeholders in health care - policymakers, consumers, providers, and payers - readers can use the study's results to compare states' strategies and develop new ways to increase quality. This study's value lies in the way it helps states to compare their performance over time and against other states as they make improvements to enhance quality.Item Re-engineering changes to the healthcare industry(Emerald Group Publishing, Limited, 2006-07) Guo, Kristina L.